Posts Tagged internal assessments
As businesses expand, having a workforce that is well-trained and up-to-date with knowledge of internal processes becomes critical in order to deliver quality services. It is not easy to find such talented and readily trained employees. Hence some companies have partners or extended work force instead of permanent employees to maintain flexibility in resource base. Managing such a workforce is more difficult than managing permanent employees.
No matter what type of workforce an organization has, it is important that every employee follows the current best practices and common processes to ensure that the offering to the end customer is consistent. Whether it is keeping the sales force up-to-date on the product offerings of the company or training the employees on the products & processes, training and development of workforce plays a pivotal role in ensuring that quality service is delivered to customer. As the company grows, it becomes difficult for the company to bring the workforce together for frequent trainings or product updates.
Technology plays a crucial role in managing the trainings of a global workforce. A comprehensive LMS is a must-use training platform for companies. Here are some of the important features that a company should look out for:
- tracking current skill set of employees
- nominating employees for trainings
- online course delivery
- knowledge base sharing
- social learning to engage workforce
- feedback mechanism
Some of the benefits of offering courses online are:
- save resources used for training
- have easy access to training material
- let employees undergo training at their own pace
- track skill base of employees
- scale up training programs quickly
vLearningPro is a comprehensive LMS for organizations, that enables them to take advantage of technology in saving time, cost and resources for talent and knowledge management by offering training programs online to their workforce. For more details visit: www.hubvirt.com
Training is an integral part of the operations in an organization. From induction of new employee to leadership training, every company has to spend time, effort and money in organizing trainings. Yet the knowledge dissemination is not uniform and sometimes not enough for the professional growth of employees. There are dedicated training departments for large firms, whereas in smaller firms, senior employees act as trainers or mentors.
Typically companies provide training in various ways:
• Hold in-house training sessions
• Provide manuals and self-study material
• Tie-up with some outside institution
• On the job training where senior employees act as mentors
• Adhoc trainings by bringing in experts as training consultants
Whatever might be the way, it puts extra burden on resources and the un-organized nature of knowledge transfer does not often yield required results. Sometimes the trainee is also torn between giving time to training versus work.
E-Learning is an option that is being increasingly considered by companies to save on cost, time and resources. One pre-requisite of e-learning is computer literacy which is no longer an issue in current scenario.
A learning management system (LMS) manages and deploys e-learning. It also consolidates the training resources and information of the organization. Communicating and sharing knowledge becomes easier. An LMS makes the learners accountable for their own training plans and helps the HR department track and plan the career growth of employees. Controlled access to courses ensures that the training material is distributed only to those who really need it. Reduction in time off from work increases the productivity of the employees.